Just some of the examples of what we find.
Here is a brief overview of the kind of issues we regularly find during a typical website audit.
These are real issues found when reviewing and auditing websites.
- A large graphic on every page was still linking to the development site and so users were being inadvertently misdirected to the wrong place.
- A link to the terms and conditions page during the checkout process producing an error, which meant the terms and conditions could not be read by the user. Almost certainly resulted in a lower level of orders.
- The main navigation for a website was found to be broken and unusable when viewing the website in the Safari web browser.
- The main graphical panel for a website had functionality where a series of images were displayed in a slideshow. This worked correctly in Google Chrome but only displayed the final slideshow image in Firefox 3.6.
- A huge variety of broken links, spelling mistakes, poor site search results, browser related layout problems, images not displaying correctly, words not making sense, and the main contact email address for a website returning a 'user not found' message.
The above are real issues we found on websites about to launch or that have recently launched, and were believe it or not developed and provided by reputable digital and web design agencies from the United Kingdom, USA and India and many of the items found could severely damage sales, inquiries and the reputation for the client whose website it was.
Even a basic website audit can find major issues in a website and reduce the likelihood of them being found by users trying to make a purchase or discover more details about a companies products or services. Issues such as those described above will switch users off to your website and generally don't come back.