Overview

Timely invoice settlement is vital for agency operational stability. Implementing robust credit control policies and clear late payment terms minimises cash flow friction while maintaining professional client relationships.

Key Credit Control Measures

• Clear Payment Terms: Stipulating standard payment windows (e.g., net 14 or net 30 days) clearly on every invoice header alongside accepted payment methods (BACS, credit card, Stripe).
• Automated Dunning Sequences: Deploying polite, automated reminder emails as invoices approach their due date and immediately following overdue milestones.
• Late Fee Enforcements: Applying contractual late payment interest charges or pausing active development and hosting services for severely overdue accounts in accordance with agency terms of service.