Overview

An online store requires far more routine upkeep than a standard static brochure website. Because e-commerce platforms process financial transactions, manage customer data, and track real-time inventory, overlooking maintenance can lead to broken checkout flows, lost sales, and severe security breaches.

Key Maintenance Tasks

• Daily Tasks: Monitor checkout success rates, verify that automated transactional emails (order confirmations and shipping notifications) are dispatching, and check inventory synchronisation across payment gateways.
• Weekly Tasks: Review site uptime logs, test customer account login and registration forms, and run database backups.
• Monthly Tasks: Update platform core code, payment extensions, and shipping plugins. Run broken link audits and review site loading speed metrics across mobile and desktop devices.